FAQ

1. What sum insured should i choose?

You are free to choose any Sum Insured from Rs. 2, 3, 5, 8, 10, 12 and 15 Lakhs. The premium payable is determined on the respective Age of the member for the respective Sum Insured. A discount on the number of members will be applied based on the number of members covered.

2. How long is the policy valid?

The Policy is valid during the Period of Insurance stated in the Schedule attached to the Policy. It is usually valid for a period of one year from the date of beginning of insurance.

3. Can the policy be renewed when the present policy expires?

Yes. You can and to get all Continuity benefits under the Policy, you should renew the Policy before the expiry of the present policy.

4.Is there ant grace period for renewal of the policy?

Yes. If Your Policy is renewed within thirty days of the expiry of the previous Policy, then the Continuity Benefits would not be affected.

5. Can the sum insured be increased at the time of renewal?

Yes. You may seek enhancement of Sum Insured in writing before payment of premium for renewal, which may be granted at Our discretion. Before granting such request for enhancement of Sum Insured, We have the right to have You examined by a Medical Practitioner authorized by Us or the TPA (50% of Medical examination cost will be reimbursed to the Insured Person). Our consent for enhancement of Sum Insured is dependent on the recommendation of the Medical Practitioner.

6. Is there an age limit upto which the policy would be renewed?

No. Your Policy can be renewed, as long as you pay the Renewal Premium before the date of expiry of the Policy. There is an age limit for taking a fresh Policy, but there is no age limit for renewal.

7. Can i make a claim immediately after taking a policy?

Claims for Illnesses cannot be made during the first thirty days of a fresh Insurance policy. However, claims for Hospitalization due to accidents occurring even during the first thirty days are payable. There are certain treatments where the waiting period is two years or four years.

8. What is free look period?

The free look period shall be applicable at the inception of first policy. You will be allowed a period of 15 days from the date of receipt of the policy to review the terms and conditions of the policy and to return the same if not acceptable.

If You have not made any claim during the free look period, then You shall be entitled to: A refund of the premium paid less any expenses incurred by Us on medical examination of the insured persons and the stamp duty charges or; Where the risk has already commenced and the option of return of the policy is exercised by the policyholder, a deduction towards the proportionate risk premium for period on cover.

9. Is there ant benifit under the income tax for the premium paid for this insurance?

Yes. Payments made for health insurance in any mode other than cash are eligible for deduction from taxableincome as per Section 80 D of the Income Tax Act, 1961. For details, please refer to the relevant Section of the Income Tax Act.