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Claim Process

If You intend to make any claim under this Policy You must:

1.Intimate within seventy-two hours from the time of Hospitalisation.

2.Submit following supporting documents to TPA relating to the claim within fifteen (15) days from the date of discharge from the Hospital:

Duly completed claim form
Numbered Bill, Receipt and Discharge certificate / card from the Hospital.
Numbered Cash Memos from the Hospitals(s) / Chemists(s), supported by proper prescriptions.
Numbered Receipt and Pathological test reports from Pathologist supported by the note from the attending Medical Practitioner / Surgeon recommending such tests.
Surgeon's certificate stating nature of operation performed and Surgeons numbered bill and receipt.
Attending Medical Practitioner's / Anaesthetist's numbered bill and receipt, and certificate regarding diagnosis.
Copy of PAN Card and NEFT Details.

3.In case of Post-Hospitalisation treatment (limited to sixty days), submit all claim documents within fifteen (15) days after completion of such treatment.

4.Provide TPA with authorization to obtain medical and other records from any Hospital, Laboratory or other agency.

Note: All the documents have to be in original. If the originals have been submitted to some other company, certified true copy of the same along with the settlement note should be submitted.

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NEW INDIA ASSURANCE CO. LTD.
New India Assurance Building, 87,
M G Road, Fort, Mumbai, Mumbai,
Maharashtra - 400001
Mobile No : 9087867654
Toll Free : 1800-209-1415
Email Id : techsupport@newindia.co.in

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Mr. Rajiv Shukla